Written by Paige Minemyer.
Nurses across the country face high rates of burnout and stress, but at Dignity Health, leaders are supporting their clinical staff before they reach that point by promoting a culture of resilience. Page West, R.N., senior vice president and chief nursing executive officer at San Francisco-based Dignity Health, told FierceHealthcare in an interview that “resilience is the antidote to burnout.”
The system has partnered with Arizona State University, HopeLab and Stanford University’s Center for Compassion and Altruism Research and Education on the program, with each coming at the idea of resilience from a different angle.
“I think what most people think about right now … is burnout,” she said, “and I want us to turn that equation to focus on resilience to prevent burnout.”
It’s a simple approach. Clinicians are offered resilience training to support other staff members in dealing with negative emotions, and nurses and other team members are encouraged to take a moment when they need it to center themselves, take a deep breath and then continue to go about their work.
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