Written by Meera Jagannathan.
Compassion as a management strategy — as opposed to ruling with an iron fist — has been shown to boost employee trust, loyalty and retention. “Compassionate leaders create a positive and caring workplace culture,” psychologist Emma Seppala, a researcher at Yale and Stanford Universities and author of “The Happiness Track,” told Moneyish in an email. “The result, research shows, is a workplace that is more productive, more creative, that has less turnover, and whose clients have better results. It leads to a better bottom line.”
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