Here are a number of suggestions and tips to ensure you can view the event properly on the day that it is live:
- Access the virtual event portal using a computer. You may have issues viewing sessions if you are using a mobile/tablet to access the virtual portal.
- Use an up-to-date browser such as Chrome, Firefox or Edge when accessing the virtual portal.
- While that is all that you need, you can review our virtual event provider’s recommended system and internet requirements.
- Please ensure you do not have a network or VPN setting that could block access to the streaming platform. If you want help with this, please refer to the following article for more details: Identifying and Solving VPN, Firewall or Network Restriction Issues.