Most of us don’t like confrontation, but it’s a fact of life that we can’t run from forever. We have to assert ourselves, our boundaries, and our needs — and others have to do the same with us.
There are a million terrible ways of expressing your frustration. Here’s how to do so with better emotional intelligence to get the results you actually want.
The Role of Anger
Anger — both direct and indirect (or passive) — is meant to communicate something important. But it can also drive people away. What you really want is to connect and be heard, but when anger is involved, the result is often just the opposite. Aggression in any form is the biggest impediment to emotionally intelligent communication.
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