Written by Michael Kinsman.
Compassion isn’t a word that is easily digested in the business world.
More often, we like to define our businesses as results-oriented, hard-driving and able to steamroll any obstacles that stand in the way of an objective.
Compassion is a word that seldom comes up in the workplace and when it does, it feels kind of squishy.
The truth is that workplaces have plenty of room for compassion, and it often makes them better. In businesses where compassion is emphasized, employees are less stressed and more satisfied with their jobs, and turnover is lower, researchers say.
Compassionate organizations also have more employee loyalty and engagement, according to researchers.
Compassion is defined as an emotional response we have when we perceive suffering and make an authentic effort to help. It often gets confused with the definitions of empathy or altruism, although it isn’t quite either of those.
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