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(2007) Compassionate Communication in the Workplace: Exploring Processes of Noticing, Connecting, and Responding, Journal of Applied Communication Research 35(3), p. 223-245, url, doi:10.1080/00909880701434208
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(2007) Happiness, Health, or Relationships? Managerial Practices and Employee Well-Being Tradeoffs., Academy of Management Perspectives 21(3), p. 51-63, url, doi:10.5465/AMP.2007.26421238
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(2003) Why does affect matter in organizations?, The Academy of Management Perspectives 21(1), p. 36-59, doi:10.5465/AMP.2007.24286163
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