Written by Lorig Purutyan.
It was a Saturday morning, and I was sitting in a nail salon letting my gel manicure soak off. A young woman walks in, “I need a pedicure,” she bluntly states to the entire nail salon. The manicurist instructs her to pick out a color and sit in the pedicure chair. After a minute of sitting in the chair she again bluntly states, “Uh who is going to do my pedicure? I’ve been waiting. Also, what’s the WIFI password?”
We’ve all encountered someone’s tart tone, whether it is with a friend, in the workplace, with a stranger, or even via email/text. Maybe we’ve asked someone a question and they squint their eyes and respond with a sharp, “what?” Typically we develop a negative impression and might have a hard time connecting with that person. We might think, “are they deaf to their own tone?”
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